How to solve the issue of not being able to bind the Wild Card virtual credit card to the Apple Store

Feb 7, 2025174

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This post is translated from Chinese into English through AI.View Original

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If you encounter issues updating your payment information due to Apple's account protection, you can contact Apple Support for assistance. Here are the steps: 1. Download the Apple Support app and search for "unable to verify payment information." 2. Choose to contact support via phone (Chinese-speaking representatives) or chat (may require translation software). 3. Explain your issue to the representative, mentioning that you have a U.S. virtual debit card and need help with payment for a subscription. Follow their guidance to resolve the issue and complete the card binding for normal transactions.

If you click the update prompt and cannot update payment information, it may have triggered Apple's account protection mechanism. You can contact Apple online customer service for assistance:

Download the 【Apple Support】 app, search for the issue at the top, and enter "Unable to verify payment information."
Contact support personnel 【Call】 is phone customer service, 【Chat】 is online customer service. Choose 【Call】, and the customer service representatives will all speak Chinese, so you can communicate directly; choose 【Chat】, and you will be transferred to US customer service, which requires the use of translation software.
Provide feedback to Apple official customer service - tell the customer service representative "The system prompts that it cannot verify payment information, I have a US virtual debit card, and I need to pay for the (service you need to subscribe to), but I cannot make the payment or bind the card." Then follow the instructions from the customer service representative to resolve the issue, and you can complete the card binding to make normal purchases.

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